Privacy Policy

Last updated: April 2026

At Talent Centric, we care about your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you interact with our services, including our website, career coaching, recruitment services, and AI-powered tools.

1. Who We Are

Talent Centric is a UK-based business providing career coaching, recruitment, and AI-powered career support services.

If you have any questions about this policy or your data, you can contact:
Email: [your email here]

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name, email address, phone number
CV, employment history, education details
Career goals, preferences, and feedback
Messages, enquiries, or coaching session notes

Information collected automatically

Website usage data (pages visited, time spent, clicks)
Device and browser information
IP address

AI-related interactions

When you use our AI tools (such as career assistants or chat-based services), we may collect:

Questions you ask
Responses generated
Interaction patterns to improve performance

3. How We Use Your Information

We use your data to:

Provide career coaching and recruitment services
Match candidates with relevant job opportunities
Improve your employability outcomes
Deliver and improve our AI tools and services
Communicate with you (updates, opportunities, support)
Improve our website, services, and user experience
Comply with legal obligations

We do not sell your personal data.

4. AI & Automated Processing

Some of our services use AI to support your career journey.

This means:

Your inputs may be processed to generate personalised guidance
AI outputs are designed to assist, not replace human advice
We continuously improve these systems using anonymised or aggregated data

You should not rely solely on AI outputs for critical decisions without human review.

5. Legal Basis for Processing

Under UK GDPR, we rely on:

Consent – when you opt in (e.g. signing up, using AI tools)
Contract – when delivering services you requested
Legitimate interest – to improve services and support users
Legal obligation – where required

6. Sharing Your Data

We may share your data with:

Employers or clients (only where relevant and with your knowledge)
Service providers (e.g. CRM systems, analytics tools, AI platforms)
Legal or regulatory bodies (if required)

All partners are expected to handle your data securely.

7. Data Storage & Security

We take reasonable steps to protect your data, including:

Secure systems and platforms
Restricted access to personal data
Regular monitoring of our processes

Your data may be stored in the UK or internationally, but we ensure appropriate safeguards are in place.

8. How Long We Keep Your Data

We retain your data only as long as necessary:

Active clients/candidates: while services are ongoing
Talent pools: typically up to 2 years (unless you request removal)
Legal/financial records: as required by law

9. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability

To exercise your rights, email: [your email here]

10. Cookies

We use cookies to improve your experience and understand how people use our website.

You can control or disable cookies through your browser settings.

11. Third-Party Links

Our website or services may include links to third-party platforms. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact

If you have any questions or concerns about your data:

Email: [your email here]

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

14. AI Privacy & Ethics Statement

At Talent Centric, we believe AI should enhance human potential—not replace it.

We use AI to support career development, improve access to opportunities, and provide scalable guidance. However, we are committed to using this technology responsibly, transparently, and ethically.

Human-first approach

Our AI tools are designed to support—not replace—human expertise. Important career decisions should always involve human judgment, and where possible, professional guidance.

Transparency

We aim to be clear when you are interacting with AI and how your data is being used within those systems.

Data responsibility

We minimise the use of personal data in AI training wherever possible. Where data is used, it is anonymised or aggregated to protect your identity.

Fairness & bias awareness

We actively work to reduce bias in our tools and continuously review outputs to ensure they are inclusive and fair across different backgrounds and experiences.

Continuous improvement

AI is constantly evolving, and so are we. We monitor performance, gather feedback, and refine our systems to better support users.

Your control

You remain in control of your data and how you engage with our AI tools. You can request to stop using these services or have your data removed at any time.